Frazione Villa Lempa, 64010 Civitella del Tronto (TE)
  +39 0861 919123
it    en
Disposable single-use hospital articles

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Request Information

This page describes how to manage the site in relation to the processing of personal data of users who consult it.
This information is also provided pursuant to the EU General Regulation 2016/679 (hereinafter "RGDP") on the protection of personal data to those who interact with the web services of PROMOS S.p.A, accessible by telecommunication starting from address:

The information is provided only for the PROMOS S.p.A., website, and not for other websites that may be consulted by the user through links.

The information is also based on the Recommendation n. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by art. 29 of the directive n. 95/46 / EC, adopted on 17 May 2001 to identify certain minimum requirements for the collection of personal data online, and, in particular, the methods, timing and nature of the information that the data controllers must provide to the users when they connect to web pages, regardless of the purpose of the link.

The Recommendation and a summary description of its purposes are reported on the official website of the Personal Data Protection Authority.

Following consultation of this site, data relating to identified or identifiable persons may be processed.


The "owner" of their processing is PROMOS S.p.A, in the person of its Legal representative pro tempore, with registered office in the Village of Villa Lempa, - 64010 - Civitella del Tronto (TE).


The processing operations connected to the web services of this site take place at the Registered Office of the writer and are only handled by technical staff in charge of processing, or by persons in charge of occasional maintenance operations. The hosting servers are located at ARUBA S.p.A which is responsible for the processing of data, processing the data on behalf of the holder, is located in the European Economic Area and acts in accordance with European standards; Privacy Information:
(privacy policy

The personal data provided by users who request dispatch of informative material (news, catalogs, answers to questions, information on products, etc.) are used only to perform the service or provision requested and are communicated to third parties in the only if this is necessary for this purpose.


Navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user's computer environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this eventuality, at present the data on web contacts do not persist for more than seven days.
Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.

Data provided voluntarily by the user
The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website. Unless otherwise specified, all the Data requested by this Website is mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.

Specific summary information will be progressively reported or displayed on the pages of the site prepared for particular services on request.


Apart from that specified for navigation data, the user is free to provide personal data contained in the request forms to PROMOS SpA, or otherwise indicated in contacts with the Office to request the sending of informative material or other communications.

Failure to provide such data may make it impossible to obtain what has been requested.


Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected.
Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.


The data collected are processed for the time necessary for the purposes for which they were collected, and in any case not later than the time prescribed by law. The data necessary for tax purposes are kept until the assessments relating to the corresponding tax period are established, then for at least 10 years and more if the relative annuity is not yet prescribed for tax purposes. Upon expiry of this deadline, the data will be deleted or anonymised, unless there are additional purposes for the storage of the same (es. warranty delivery obligations, tax obligations).

The data collected and processed on the basis of consent for commercial and marketing purposes will be processed until revocation of the same, or at the end of the service provided and in the absence of it, will be stored for a maximum period of 2 years after which they will be destroyed or anonymised.


We also inform you that, as an interested party, pursuant to articles 15 to 23 of the RGDP 2016/679, he grants you the following specific rights:

We inform you that in your capacity as an interested party, you have under Articles 15 to 23 of the RGDP 2016/679, the rights listed below that you can assert by asking a specific request to the Data Controller and / or to the controller, in addition the right to lodge a complaint with a supervisory authority:

Art. 15 - Right of access
The interested party has the right to obtain from the data controller confirmation that it is or is not undergoing treatment of personal data concerning him and in this case, to obtain access to personal data and information concerning the treatment.

Art. 16 - Right of rectification
The data subject has the right to obtain from the data controller the correction of inaccurate personal data concerning him without undue delay. Taking into account the purposes of the processing, the data subject has the right to obtain the integration of incomplete personal data, also by providing an additional declaration.

Art. 17 - Right to cancellation (right to be forgotten)
The data subject has the right to obtain from the data controller the deletion of personal data concerning him without undue delay and the data controller is obliged to cancel the personal data without undue delay.

Art. 18 - Right to limit the processing
The interested party has the right to obtain from the data controller the limitation of processing when one of the following hypotheses occurs:

a) the interested party disputes the accuracy of personal data for the period necessary for the data controller to verify the accuracy of such personal data;
b) the processing is illegal and the interested party opposes the cancellation of personal data and asks instead that its use is limited;
c) although the data controller no longer needs it for processing purposes, personal data are necessary for the data subject to verify, exercise or defend a right in court;
d) the interested party has opposed the treatment pursuant to Article 21 (1), pending verification of the possible prevalence of the legitimate reasons of the data controller with respect to those of the interested party.

Art. 20 - Right to data portability
The data subject has the right to receive, in a structured, commonly used and automatically readable form, the personal data concerning him / her provided to a data controller and has the right to transmit such data to another data controller without impediments from part of the data controller who supplied them.
In exercising its rights relating to the portability of data in accordance with paragraph 1, the data subject shall have the right to obtain direct transmission of personal data from one controller to another, if technically feasible.

Art. 21 - Opposition right
The interested party has the right to oppose at any time, for reasons connected with his particular situation, to the processing of his personal data pursuant to Article 6, paragraph 1, letters e) of), including profiling on the basis of these provisions.

Art. 22 - Right not to be subjected to automated decision making, including profiling
The data subject has the right not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or which significantly affects his person.
Requests should be addressed to Promos S.p.A in the person of its Legal representative pro tempore, with registered office in Frazione Villa Lempa, - 64010 - Civitella del Tronto (TE). tel: 0861 919123 - fax: 0861 919119 - e-mail: - ​​PEC:


This privacy statement can be consulted automatically by the most recent browsers implementing the P3P standard ("Platform for Privacy Preferences Project") proposed by the World Wide Web Consortium ( Every effort will be made to make the functionality of this site as interoperable as possible with the automatic privacy control mechanisms available in some products used by users. Considering that the state of improvement of the automatic control mechanisms does not make them free from errors and malfunctions, it should be noted that this document constitutes the "Privacy Policy" of this site which will be subject to updates (the various versions remain available at the same address ).

Document updated to 12/06/2018 Rev 00

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Hygienic safety for patients
Prevenzione del rischio infettivo occupazionale
Prevention of occupational risk
Improving the quality of care
Some of our products
Sputum container
Male urine bottle support for beds
Multiuse basin
Male urine bottle
Male urine bottles holder
Large 4 lt. Basin
The rack for European bedpan supports
The rack for Italian bedpan supports
European hospital bedpan
Small wash basins/multiuse basins ...
Bedpans and wash basins dispenser
Italian hospital bedpan
Generic graduated pitcher
Kidney-shaped dish/kidney dish
Pediatric bedpan
Our staff is available for all your requests
Promos SpA
Promos S.p.A. - Frazione Villa Lempa, 64010 Civitella del Tronto (TE) - VAT: 00794290676
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